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Osaki OS-7200H Massage Chair Review

by Bryan Rider February 07, 2021


Osaki OS-7200H massage chair is a mid-range brand with exquisite qualities that anyone can find in a massage chair.


With heating pads located at the shoulder area, it is a chair that delivers accurate massage therapy with all the panache of a high-quality chair.

It has a sleek design and will easily fit in a living room without looking odd.

Let’s take a look at the features that make it unique.

Features and Programs

Full body scan

Osaki OS-7200H has advanced body scan technology that enables it to fully map out your body contour.

By this, the massage is customized to your body type.

The Body scan technology ensures that the acupressure points are not missed out. You also get to fit very well in the massage chair before the massage takes off.

Because of body scan technology, the chair is able to adjust to the specific height of the person undergoing the massage.

The full-body scan includes an automatic leg scan which makes it easy for the Ottoman to directly fit your calves to where it will get the desired massage.

Zero Gravity 

The zero-gravity effect from this chair produces helps to decompress the spine and relaxes the body to improve blood circulation.

Osaki OS-7200H offers two levels of zero gravity effect. The first level will tilt the chair a bit and lift your feet off the ground but the second level will completely lift your legs above your heart level.

This position expands lung capacity and improves blood circulation.

At the end of the massage, the chair remains in the position of massage and does not return to its original position. 

This means that if you sleep off while undergoing massage you will not be interrupted.

You can return it to its original sitting position at the touch of a button.


Osaki OS-7200H uses twin rollers that are two dimensional to help perform massage along the S-track on the seat. The S-track is ergonomically designed to mimic the S curve of the Spine. This means that the rollers can travel along the length of the back and stop just at the lumbar region.

The roller length is about 31” in length and helps to deliver the different massage techniques this chair is equipped with.

The rollers move from the neck region to the tailbone.

Foot Rollers

Osaki OS-7200H has rollers that are attached underneath the feet, the rollers help to create pressure which is used to massage underneath the feet. 

The calf region already equipped with airbags also inflates to create pressure which helps to relive tired feet.

Our feet often feel most of the pressure in the day because it is the mode of transport.

A good leg and feet massage can be gotten using this massage chair.

Airbag Massage

In other massage chairs, you have some amount of airbags, but the Osaki OS-7200H seems to deliver its massage technique primarily through the airbag massage.

It has 51 airbags that are stationed at strategic places such as the neck, shoulders, hips, arms, legs, feet, back, seat, calves, hands.

These airbags use increased compression massage systems to provide pressure which squeezes and stretches different parts of the body.

Music compartment: 

The Osaki OS-7200H has a built-in MP3 playing system that allows you to plug your iPod/iPhone and play any music of your choice.



Osaki OS-7200H uses low light blue lighting that is added to the side panels to produce a lighting effect that is relaxing and calming.

When you use this chair in a dark room, the lights serve as the low lighting effect that gives one a calming effect like you would find in a spa.

Slim LCD Remote Control.

Osaki OS-7200H is equipped with a user-friendly slim LCD remote. 

The remote is attached to a remote holder that can be easily moved for access. 

The remote panel is wide enough for you to see clearly the various settings you need for your massage needs.

It can be used even in dark rooms because of its backlighting.  

The remote has a lower part where the different functionalities can be adjusted independently of each other.

Massage Techniques and Styles

The massage technique that Osaki OS-7200H has, comes in both manual and auto programs. For the manual technique, we have the following:

Tapping, Kneading, Swedish, Shiatsu, Kneading and Tapping, and Rolling.

Shiatsu is a Japanese style massage technique that focuses on pressure points in the body, it helps to stretch and release energy from tight spots.

Kneading technique works by lifting and stretching tense muscles.

The Rolling technique is for warming and loosening tense muscles to prepare it for deep tissue massage.

Swedish massage is a gentle massage that uses light strokes to loosen tight spots and also provide full-body massage, good for people that are sensitive to touch.

There are 10 preset programs for this chair they include: Quick, Full Air, Muscle relief, stretch, Upper body, Lower body, Music sync, Wake up, Anti-stress and Recovery.

The Recovery mode is designed to massage your whole back region including your neck.

The Lower body massage helps to massage from your waist down to your calves.

Muscle relief works on the muscles in your back and also whole body parts.

It starts quite slowly and gets to be intense later on.

The Upper body massage targets areas such as your neck, shoulders, and head.

With heating that is available at the shoulder areas, muscles around the neck and shoulder regions are loosened while the air compression helps to effectively release muscle tensions.

The Anti-stress function focuses on the neck areas but also works on the full body.

Stretch Program: The stretch program is designed to grip the calves and ankles and then pull forward or backward, this method also applies to the waist and lower back.

This produces a muscle loosening effect that comforts the user.

Massage Intensity and Speed

There are various massage intensities that can be deployed while using this chair. 

The airbag intensity has 5 different settings from low to high. The highest intensity stops at 8. The intensity is what determines how hard the massage will be especially when using the air compression mode. 

The roller width can also be adjusted both in speed and in length.

The speed adjustment has 5 settings to control the speed of the massage while the roller length has 3 different settings which are low, medium, and high.

The intensity of the massage can also be controlled manually via the use of the multiple-layered pillows at the head of the chair where the head massage takes place.

All the various settings can be accessed easily through the remote. 

They can also be set independent of one another.

Special Features

Most people who bought this massage chair have nothing but praises for it, it is a chair that meets a variety of needs, let’s take a look at its special features

51 Airbag Compressions System

Osaki OS-7200H has quite a complete gamut of airbags, the airbags make up for the fact that the rollers do not run on an L track system that extends to the glutes.

The airbags are stationed on the following parts of the body: Neck, Shoulder, Seat, Lumbar, Hand, Calf, Foot, and Back.

These strategic positions are to ensure effective massage therapy via air compression.

Airbags inflate and deflate to produce pressure which is used to carry out the massage.

There are 4 types of air massage available with this chair.

Arm and Hand massage

When you sit on the massage chair, your hand slides into the arm space where airbags use pressure from the inflation motion to release muscular pains in the arms. I like that your underarms are not left out.

Hip and Pelvis massage

Hip squeeze can be a wonderful relaxation mode if you have pains on your hip. Osaki OS-7200H provides an intense squeeze and stretch on both the pelvis and hip region.

Foot and Calf

Another place where there is tension build-up is usually the feet, I like the fact that this massage chair uses airbags and rollers underneath the feet to carry out the massage.

The auto leg scan helps your feet to adjust to the chair so that there is an effective massage on your calves and feet.

Upper shoulder massage

The Upper shoulders have airbags which also squeeze and push on the shoulders to help relieve aches. Upper shoulders muscles are usually tensed stiff due to stress. 

The heated pads help to loosen up the tense muscles while the air massage is going on. 

If you do a lot of seating as I do, you will appreciate this type of massage.

Heat Therapy

Most massage chairs in the market attach their heating pads at the lumbar region or at the feet. But Osaki OS-7200H took a different route and attached theirs at the shoulders.

I like the fact that it is on the shoulders because most stress build-up is in the shoulder region.

Applying a heating pad there will help to loosen up tight muscles and relieve stress, this is a feature that is unique to this chair.

Head Massage

Not every massage chair gives you a head massage.

Some just totally ignore the head and start from the shoulders or neck. 

Osaki OS-7200H offers a head massage, with its multilayered pillows you can control the intensity of the head massage.

Outer Shoulder Massage

The airbag technology was deployed at the outer shoulders to complement the 2D rollers in providing a thorough massage. 

When you couple it with the heat therapy at the shoulders, you can see why this is the best massage chair for anyone suffering from shoulder pains and deep stress. As the chair is specifically designed to deal with this issue.


Osaki OS-7200H has the following specifications

Model Osaki OS-7200H
Dimensions W*H*L- Upright: 35.4”*45.3”*58.3”Recline: 35.4”*45.3”*74.8”
Power usage 210 Watts, AC- 110V-120V, 50/60Hz
Chair weight 231.5lbs
Recline angle 120-170 degrees
Safety Features Equipped with overheating and power surge protector
Upholstery Synthetic leather
Timer 5-30mins

Warranty and Service

Osaki OS-7200H comes with a 3-year solid warranty. The warranty covers parts and labor for the first year without any cost to the owner. 

It involves both the framework and any parts that may be faulty during the warranty period.

The warranty does not cover shipping cost, it will not also cover any wear and tear due to usage including zipper malfunction. Other issues not covered include willful damage and damage due to neglect or faulty assembling.

Delivery options for Osaki OS-7200H include

Curbside delivery

Curbside delivery is free and you will have to assemble the chair yourself.

White glove delivery

This delivery option comes with assembling by the professionals. It has a cost attached though.

How to obtain a warranty

You would provide proof of purchase.

You should have a return authorization number that will enable you to ship the product to the service center.

You are also welcome to contact the customer service center at Osaki for further clarification.


  • Developed Head massage system.
  • 51 airbag system for delivery of full body massage from head to toe.
  • Heat therapy at the shoulders.
  • The unique combination of shoulder massage features.
  • Not quite heavy.
  • 2 levels of Zero gravity.
  • Independent control of features.
  • It comes in 4 different colors- Cream, Brown, Charcoal grey and Black.


  • The increased number of airbags means a slight increase in electricity costs.
  • No space-saving technology


Osaki OS-7200H is a mid-range priced massage chair that has a lot of qualities packed in it to make your massage experience worth it. 

The Upper shoulder features and combination are what make this chair worth the buy. At a price of 3495 USD,it is a great investment and most buyers agree that it was worth the money.

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