Warranty

OSAKI 3 YEAR “ROCK SOLID” WARRANTY

• Osaki guarantees that your qualified product will be replaced or repaired, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE(3) years of ownership, excluding specific limitations. Osaki Covers Parts, Labor, and Structural Framework for the 1st year of ownership, Parts and Structural Framework for the 2nd year, and the Structural Framework for the 3rd year.
• You may obtain service advice by contacting the Osaki Customer Service department toll-free at 1-888-848-2630.
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OSAKI 4 YEAR EXTENDED LIMITED WARRANTY

• The 4 Year Extended Limited Warranty adds an additional year of in-home service parts and labor, an additional year on parts, and an additional year of coverage on the framework to the standard Osaki Warranty. The first 2 years Osaki provides in-home service covering both parts and labor. The 3rd year Osaki covers Parts and Framework, and the 4th year just the Framework is covered.

OSAKI 5 YEAR EXTENDED LIMITED WARRANTY

• The 5 Year Extended Limited Warranty adds an additional two years of in-home service parts and labor, an additional two years on parts, and an additional two years of coverage on the framework the standard Osaki Warranty. The first 3 years Osaki provides in-home service covering both parts and labor. The 4th year Osaki covers Parts and Framework, and the 5th year just the framework is covered.