Why Buy from Us?
Are you surprised at the number of online retailers? So are we! Beware of retailers who may not stand behind the products they sell. Here are the reasons you should buy from us.
- Scope of Offering: Unlike many websites that offer everything under the sun we offer a large selection of products specific to your search.You can quickly find what you’re looking for and have the best selection available.
- Availability: When you call us from 7 am - 4 pm Pacific Standard Time, you will always reach someone that can assist you.
- Ease of Navigation: We have made our website simple and easy-to-navigate. You can search your product by name or by manufacturer, or you can simply browse the bottom of our home page, where we have included a thumbnail photo and link for each of our products. You'll also easily find warranty information, product reviews, videos, customer testimonials, and a host of other information when available.
- Product Information: We provide you all the information you need right on the product page for each product. This allows you to do your shopping online without calling anybody, if that is your preference. However, we also have a product expert available during business hours to answer any additional questions you may have.
- Free Shipping. We offer free shipping on large orders. Instead of including the shipping cost in the price we give you the lowest possible price upfront. We are constantly refining our processes to lower shipping rates and offer free shipping on large orders. Please contact us for additional information.
- History of Success. MassageChairs.com has sold thousands of large items to customers all over the country. Our relationships with our manufacturers is well established and solid.
- Satisfaction Guarantee. We offer a 30-day 100% Satisfaction Guarantee on all our products. If for any reason you are unsatisfied with your order, you can return the item in its original condition and packaging within 30 days of the date of shipment (shipping charge, if any, is not refundable, and you will pay the return shipping and a 15% restocking fee). In order to receive the refund, the buyer needs to notify us by e-mail or telephone within thirty days of the shipment. For details and limitations click here.
- No Sales Tax, Volume Discounts, Free Shipping. If you purchase from any state other than Idaho, you pay no sales tax. In addition, we offer volume discounts and provide free shipping for large orders to make the expense of your purchase as low as possible.
- Several Levels of White Glove Delivery are Available. On large or heavy purchases we can in most cases offer white glove delivery. This is handy when you don't want to mess with unpacking your items. For details and limitations click here.
If we can offer more to make you want to join our family of customers, please give us a call, and we'll see what we can do!